Heavy Chain – Gold Plated Designer Chain for Men & Boys

Please read carefully before placing your order.

• All product sizes are clearly mentioned in the product description.
• Please double-check the size before ordering.
• Size issues will not be eligible for returns or refunds.

Return Shipping Cost:
Customers need to bear Rs.120 for return shipping. This amount will be deducted from your refund.

Important:
When you receive your order, please record a full unboxing video (360-degree view) under good lighting.
This video is compulsory for any damage claims.

Return Policy

• Our return policy is valid for 7 days after you receive your order.
• After 7 days, unfortunately, we won’t be able to offer you a refund or exchange.

To be eligible for a return:

• The item must be unused and in the same condition you received it.
• It must be returned with the original packaging.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

• Nose pins (Naths)
• Toe rings
• Earrings or any sets that include earrings
• Body piercing products
• Hair accessories
• Face masks
• Gift cards
• Some health and personal care items

Return Process

• A receipt or proof of purchase is required for returns.
• Please do not send products back to the manufacturer.
• Certain items may get only partial refunds (if applicable):
  • Items showing signs of use
  • CDs, DVDs, software, or games that have been opened
  • Any item not in its original condition or missing parts
  • Any item returned after 7 days of receiving it

Refunds

Once we receive and inspect your return:

• We will notify you by email about the approval or rejection of your refund.
• If approved, the refund will be processed and credited back to your original payment method.

Delay in Refunds:

• Check your bank account or credit card again.
• Contact your bank or card company if needed.
• If you still haven’t received your refund, please email us at: sales@vandujewellery.in

Sale Items

• Only regular-priced items are eligible for refunds.
• Sale items cannot be refunded.

Exchanges

We replace items only if they are defective or damaged.
Note: Minor color or design variations from website pictures will not be considered for exchanges.

If you need to exchange your item, email us at: [email protected]
and send your item to:
Vandu Jewellery, EK – 245 Phagwara Gate, Jalandhar, Punjab, India – 144001

Gifts

• If the item was marked as a gift, you will receive a gift credit once the return is processed.
• If not, the refund will go to the original gift giver.

Shipping

• To return your product, mail it to:
  Vandu Jewellery, EK – 245 Phagwara Gate, Jalandhar, Punjab, India – 144001
• You are responsible for paying your return shipping costs.
• Shipping costs are non-refundable.
• If you get a refund, the return shipping cost will be deducted from your refund.

Thank you for shopping with Vandu Jewellery!
We appreciate your understanding and support.

We offer two types of delivery options for all our jewellery products to ensure a smooth and satisfying shopping experience.

🚚 Prepaid Orders – FREE DELIVERY

At Vandu Jewellery, we prioritize your convenience! That’s why we offer FREE SHIPPING on all prepaid orders — no hidden fees, no surprises.

• ✅ No verification delay – your order is processed instantly.

• 📦 Shipped within 1 day

• 🕒 Estimated delivery time: 3–4 working days

We kindly request you to provide a complete delivery address and ensure the package is accepted upon arrival.

💵 Cash on Delivery (COD) – Flexible Options

Prefer to pay after delivery? No problem! For COD orders, we offer:

• Standard Delivery – ₹100
  🕒 Delivered in 4–5 working days

• Express Delivery – ₹200
  🚀 Faster delivery option available

⚠️ COD orders require a quick verification step, which takes 1–2 days. Shipping starts right after, and your order should reach you in about 4–5 days.